Frequently Asked Questions (FAQs)
How does it work?
1. Browse for the product you are interested in purchasing on our portfolio.
2. Take a screenshot, download the image, or send us the reference number located at the bottom of the picture by email after your purchase.
3. We will personalize it with your information at no cost to you, adapt it to your brand colors, and sent it to you for approval before printing it.
- We do the work, not you!
Your part is to choose us; we do the rest. Only select and pay the product of your choice, and we will take care of the work.
- What happens after you purchase a product?
We will contact you 1-24 hours after your purchase to collect all the necessary data for the designing of your product. or production.
-What if I have my graphic design file and is ready to be printed?
If you have your artwork, then please send it after your purchase to orders@logosprintshop.com, and we will start on the printing process. We will notify you when we receive your files by texting or emailing you.
-What if I don't have a graphic design?
Logos is proud to offer you trendy graphic design at a reasonable price. Each work takes an approximate of 2-4 hours of design work, and we work on a first-come, first-served fashion. The graphical proposal will be sent to you for your revision and approval before printing. One graphic design set up includes three reviews, and you can purchase an additional set of changes.
-What if I do not want to spend on graphic design?
Check out our portfolio! We count on around 4000 different images throughout our collection.
Can I make edits to the graphic design that you offer on your portfolio?
Yes, we can do one round of free edition to adapt any of the artwork in our portfolio and personalize it to your brand.
We will send you a questionnaire to obtain all the necessary information after your purchase.
How much is the cost of your graphic designs on your portfolio?
All imagery is free of use with purchase only. We do reserve the rights of intellectual property of each graphic done to date.
What am I entitled to obtain with my “graphics by logos” service?
Two samples of the product with 3 rounds of revisions.
How much to add three more revisions to my product?
It varies from $10-$45 depending on the complexity of the required changes or editions.
Why do I need to pay for graphic design?
We cost less than the national average being $20, the standard we charge for 3 hours of work due to the growing competition and decline of the industry.
How do I start an order on your website?
1. First, go to the search bar and type in the product that you are trying to purchase. 2. Then select the item of your choice, 3. Followed by choosing from the drop-down menu, the quantity you’d like to purchase. 4. Once selected, read the description of the item and add it to the cart to 5. Checkout as any other website. 6. A team member will contact you through email with a questionnaire we do to all our clients; this will help us to start from zero with a fresh idea of your objectives. If you have an identity manual or files to share with us, we will send a request email.
FAQs
Do you provide coaching for businesses and entrepreneurs?
We do especially those wanting to start a venture and find capital etc.
How can I schedule a coaching session?
Where are your pick up areas and locations?
- We are an online-based business, our pick up location is:
- 801 E Fern Avenue McAllen Texas 78501 suite 131, accepting new appointments. Our production locations are currently not open to the public.
Promote current deals
Running a holiday sale or weekly special? Definitely promote it here to get customers excited about getting a sweet deal.
What happens after I place an order?
We contact you with a questionnaire.
What questions are in the questionnaire?
We will ask you questions such as the color of preference, font types, and other similar related topics related to the project at hand.
Is there technical support in regards to how to use your website?
Yes, we encourage all users to send us an email: orders@logosprintshop.com, with the subject. Website Support. Send us your phone number, and we will call you in the order received.
Is there a chat for questions?
This feature is not available yet
How do I upload my artwork?
We invite you to send us all the necessary files together with your purchase order to our email orders@logosprintshop.com.
How do I choose an artwork from your portfolio to be free?
Using our portfolio is simple:
- Choose the product you are looking for by browsing the titles in this section.
- Choose one of the samples. You will see a number and letter at the bottom of the image. You can either write a note, take a screenshot or download the picture, so you give us the reference, after your purchase.
- Place an order.
- A Logos team member will reach you 1-24hrs after your purchase to obtain all the information and specifics of your order and to answer any questions about the product you ordered. If you have questions about our products, please send us an email to orders@logosprintshop.com, we will be glad to help.
- We will personalize, adapt to your brand colors, and update the information with the selected sample of your choosing and send it to you before printing, for your approval.
How long does it take for my product to be delivered?
All products have a different production process, and therefore it varies. Each product has an estimated time of delivery in its description.
Where are the products manufactured?
All products are manufactured in McAllen Texas, USA.